Privacy Policy

Bizopo is a community discovery platform for local businesses and services, events, and local support across the United Kingdom. Bizopo is a trading name of Jett-Tech Solutions Ltd, a company registered in the United Kingdom under company number 16048581, with its registered office at 38 Unity Street, Sheerness, Kent, ME12 2PS.

Jett-Tech Solutions Ltd is the data controller for personal information handled through Bizopo. You can contact us about anything in this policy through our contact form (subject: "Privacy").

We only collect information you give us, or that the service needs in order to work.

• Account information. Your email address and password (held by our authentication provider, never by us in readable form), and an optional display name and contact preferences on your profile.
• Business listing information. If you list a business: its name, description, categories, services and prices, photos, opening hours, service area and public contact details. We also hold private operational details, such as the address you work from and the email address enquiries are delivered to, which are not shown on your public profile.
• Enquiries. Your name, email address, and optionally your phone number, postcode and the message you send to a business.
• Reviews and replies. Your rating, review text, the name shown against it and any reply the business posts.
• Reports. What you reported, why, and your account if you were signed in.
• Event submissions. Event details and the contact information supplied with the submission.
• Local support listings. Information supplied by a provider or organiser about its group, organisation or service, including its description, availability, location, photos and public contact details. Private account and operational details are kept separately where the service allows.
• Contact messages. Your name, email address, subject and message when you use our contact form.
• Subscription and payment information. If a business subscribes to a paid plan, we hold the plan, subscription status, renewal date and the customer reference issued by our payment provider. Card details are entered directly with the payment provider and are never sent to or stored by Bizopo.
• Technical information. Session data needed to keep you signed in, and limited request information used to apply rate limits and prevent abuse.

• To show business, event and local support listings, categories and reviews.
• To pass enquiries to the business, organiser or provider you chose and confirm them back to you.
• To create and manage accounts and the listings connected to them.
• To moderate listings, reviews and reports, and to keep the site safe.
• To take subscription payments and apply the correct plan features.
• To respond to messages you send us.
• To prevent spam, abuse and fraudulent use of the service.

We do not sell your personal information, and we do not send marketing emails unless you have specifically asked us to.

Where UK data protection law applies, we rely on: contract, where processing is needed to provide the service you asked for, such as delivering an enquiry or running a subscription; legitimate interests, for operating, moderating and securing a directory in a way you would reasonably expect; consent, where you have specifically opted in, which you can withdraw at any time; and legal obligation, where we must keep records, for example for accounting purposes.

We share information only with the service providers we need in order to run Bizopo, and only as far as necessary:

• Our hosting, database and authentication platform, which stores the site's data.
• Our email delivery provider, which sends enquiry confirmations, account emails, listing moderation notices and replies to your messages.
• Our payment provider, which processes subscription payments and holds the card details you enter.
• The business you contact. When you send an enquiry, that business receives the details you provided so it can reply to you.
• The event organiser or local support provider you contact. They receive the details you choose to send so they can respond independently.

We may also disclose information where we are legally required to, or to protect the rights and safety of users of the service.

Local support information may be supplied by independent providers or organisers. Bizopo aims to display the practical information people need without encouraging the unnecessary sharing of personal or sensitive information. Listing creators and users should not publish confidential, medical or other sensitive details about themselves or anybody else unless there is a clear, lawful and necessary reason to do so.

If you believe a local support listing exposes personal information inappropriately, please report it or use our contact form. We take privacy concerns seriously and may investigate, request amendments, restrict or remove a listing, suspend access, or take another proportionate step where appropriate. Providers and organisers remain responsible for how they handle information outside Bizopo when people contact or use their services.

Some of the providers above operate infrastructure or support functions outside the United Kingdom. Where personal information is processed outside the UK, we rely on the transfer safeguards those providers put in place, such as approved standard contractual clauses. If you would like more detail about a specific provider, use our contact form (subject: "Privacy: international processing").

Bizopo does not use advertising cookies, analytics cookies or third-party tracking. We use only what the site needs to function: a session cookie or browser storage entry that keeps you signed in, and small browser storage entries that remember things like your saved businesses. Clearing your browser storage will sign you out and clear those preferences.

Bizopo can be added to your home screen and can send notifications about your enquiries and reviews. Notifications are switched on per device. When you turn them on, your browser creates a notification address for that device and two keys that only your browser generates. We store those three values against your account in a private part of our database that no browser can read, and use them solely to send you notifications about your own activity on Bizopo.

The registration is removed when you turn notifications off on that device, when you sign out, and when you delete your account. It is also removed automatically if the push service tells us the device is no longer reachable. If we cannot complete that removal at the moment you sign out, your browser’s notification address is destroyed straight away so nothing further can reach the device, and the leftover record is removed the next time we try to use it.

The service worker that Bizopo installs in your browser is used only to display those notifications and to open the right page when you tap one. It does not record your browsing and does not send us any additional information.

We keep information for as long as it is needed for the purpose it was collected for. Listings and reviews stay published while the listing is live. Enquiries are kept so both sides have a record of what was sent. Subscription and payment records are kept for as long as required for accounting and tax purposes. We have not set a single fixed retention period for every category of data; where information is no longer needed, we delete or anonymise it.

You can delete your account from your account page. Deleting your account removes your profile and signs you out permanently. Some records connected to other people are not simply deleted: enquiries you sent and reviews you left are anonymised so the business's own records and public review history remain intact without identifying you. Where we are required to retain records, for example billing records, those are kept for the required period.

You have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to delete it, to object to or restrict certain processing, and to withdraw consent where we relied on it. To exercise any of these, use our contact form (subject: "Data request"). We will respond within the time limits set by UK data protection law.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.

Access to personal information is restricted to what each part of the service needs, and data is transmitted over encrypted connections. No online service can promise perfect security, but we take reasonable steps to protect the information you give us.

If we change how we handle personal information, we will update this page and the date at the top. Material changes will be highlighted on the site.